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Privacy Policy

Last Updated: 5th October, 2025

1. Introduction

Rank Guard EdTech (“we,” “our,” or “us”) operates the Sharda Quiz mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using our App, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.

2. Information We Collect
2.1 Personal Information

We collect the following personal information when you create an account:

  • Name and Contact Information: Full name, email address, phone number
  • Profile Information: Date of birth, city, state, country, selected exam preferences
  • Authentication Data: Login method (Google, Email, Phone, Guest), profile picture URL
  • Account Verification: Email verification status, phone verification status
2.2 Device Information

For fraud prevention and security purposes, we collect:

  • Device Identifiers: Firebase Installation ID, Advertising ID (when not limited by user)
  • Device Details: Device model, brand, operating system version, app version
  • Location Data: Country information only (for personalization and context-aware responses)
2.3 Usage Data

We collect information about how you use our App:

  • Quiz Performance: Quiz results, scores, and performance data (stored locally on your device)
  • App Usage: Time spent in the app, features used, streaks, and achievements
  • AI Interactions: Chat history and AI queries (stored locally on your device)
  • Transaction Data: Quiz Bits balance and transaction summaries (detailed transactions stored locally)
2.4 Images and Documents

When you use our camera or document scanning features:

  • Camera Access: Images you capture for quiz input or AI assistance
  • Document Processing: Documents you scan for text extraction
  • Image Processing: Images are processed locally and through third-party OCR services
3. How We Use Your Information

We use your information for the following purposes:

  • Service Provision: To provide quiz generation, AI assistance, and educational content
  • Personalization: To customize content based on your exam preferences and location
  • Account Management: To create and maintain your account, verify your identity
  • Security: To prevent fraud, detect suspicious activity, and maintain app security
  • Communication: To send you important updates about the App
  • Analytics: To improve our App’s functionality and user experience
  • Legal Compliance: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
4.1 Third-Party Services

We share your information with the following third-party services:

  • Firebase (Google): For authentication, database storage, and app functionality
  • OpenRouter: For AI processing and chat functionality
  • Azure Document Intelligence: For document processing and OCR
  • Mistral AI: For OCR and text processing services
4.2 Data Processing Locations

Your data is primarily processed and stored in:

  • United States: Firebase servers and AI service providers
  • India: Local processing and some regional services
4.3 We Do Not Share Your Information With:
  • Marketing companies or advertisers
  • Data brokers
  • Social media platforms (except when you explicitly choose to share)
  • Any third parties for commercial purposes
5. Data Storage and Security
5.1 Data Storage
  • Cloud Storage: User profiles and account data are stored securely on Firebase servers
  • Local Storage: Quiz results, chat history, and detailed transactions are stored locally on your device
  • Encryption: All data transmission is encrypted using industry-standard protocols
5.2 Security Measures
  • Authentication: Multi-factor authentication and secure login methods
  • Fraud Detection: Advanced device fingerprinting and behavioral analysis
  • Access Controls: Strict access controls and audit trails
  • Regular Updates: Regular security updates and vulnerability assessments
6. Data Retention
6.1 Retention Periods
  • User Profile Data: Retained until you delete your account
  • Device Fingerprints: Retained permanently for fraud prevention, even after account deletion
  • Quiz Results: Stored locally on your device (you control this data)
  • Chat History: Stored locally on your device (you control this data)
  • Transaction Logs: Summary data retained for accounting purposes; detailed logs stored locally
6.2 Data Deletion
  • Account Deletion: You can request account deletion at any time through the App settings
  • Processing Time: Account deletion requests are processed within 24 hours
  • Data Export: You can export your data before deletion if desired
7. Your Rights and Choices
7.1 Access and Control
  • View Your Data: Access your profile information through the App
  • Update Information: Modify your profile information at any time
  • Delete Account: Request account deletion through App settings
  • Data Export: Export your data in a machine-readable format
7.2 Privacy Controls
  • Advertising ID: You can limit ad tracking through your device settings
  • Location Data: Country detection is automatic but can be manually updated
  • Camera Access: You can revoke camera permissions through device settings
8. Children’s Privacy

Our App is designed for users aged 10 and above. We do not knowingly collect personal information from children under 10. If you are under 10, please do not use our App. If we become aware that we have collected personal information from a child under 10, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States and India. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Data Breach Notification

While we implement strong security measures to prevent data breaches, in the unlikely event of a breach that affects your personal information, we will notify you through an in-app notification within 72 hours of discovery.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes through an in-app notification. Your continued use of the App after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Company: Rank Guard EdTech

13. Legal Basis for Processing (GDPR)

If you are in the European Economic Area, our legal basis for processing your personal data includes:

  • Consent: When you agree to our Terms of Service and Privacy Policy
  • Contract Performance: To provide the services you have requested
  • Legitimate Interest: For fraud prevention and security purposes
14. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect
  • Know whether we sell or disclose personal information
  • Say no to the sale of personal information
  • Access your personal information
  • Request deletion of personal information
  • Equal service and price, even if you exercise your privacy rights

This Privacy Policy is effective as of 5th October, 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted in the App.